User Reviews of Motorola S9-HD Bluetooth Stereo Headphones for iPhone 3GS, iPhone 3G

Bluetooth Stereo Headphones

User Reviews of Motorola S9-HD Bluetooth Stereo Headphones for iPhone 3GS, iPhone 3G

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120 total ratings

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Motorola S9-HD & iPhone 3G & Firmware 3.0 update

User: Marc Nevin, Jun 17, 2009

Pros:	Sound quality, feel, x8 devices
Cons:	-

Sound quality, volume level and comfort are great. Worth the money. Paid $130.00CAN. The iPhone 3g with Firmware 3.0 (released June 17th,2009) now works perfectly without additional adapter. Surprised the button for stop/start a track works as it is not supposed to be supported by iPhone 3g but it definitely works.

This is a great purchase.

User: Patrick Julian, Jun 28, 2009

Pros:	Switches between your music and phone call when you press a button on the headphones.
Cons:	None

listen to your music and when you get a phone call, the music stops and allows you to talk on the phone and when youre done with the call the music picks up where it left off when the phone call came in.

Excellent All Around!

User: Alex Harker, Jul 4, 2009

Pros:	Solid build quality, Great sound, Works well on phone calls, Pairs easily, Extremely light weight
Cons:	Short battery life

These are by far the best pair of bluetooth headphones I have ever owned. I had a pair of Sony bluetooth headphones that I took back because I was worried about the build quality and how long they would hold up. That problem is totally gone with these. They hold tightly but not uncomfortably to my head and they are so light that it is easy to forget that they are even on! The sound quality is excellent on these, I have never used the non-HD version of these headphones but I can say that these sound great! I also throw them in my bag to take on the go quite a lot. Thats why it is extremely handy to have the neoprene pouch that comes in the box. I have never once worried that these might fall off or that they would get smashed in my bag. The other pro to these is that they are very small so you can easily wear them around while you are on the go, walking around town or riding the bus or train. I would easily recommend these headphones over any other one that I have tried.

Wow - the sound is incredible - greater than expected!

User: Keith Wainauski, Jul 8, 2009

Pros:	Great sound, light weight, NO WIRES, built in microphone for calls
Cons:	Havent found any yet

Just got the headset in today and have been playing around with them for the past hour. I have a Iphone 3G and the headset works great with the phone and the 3.0 upgrade. Headset functions exactly as published and had really exceeded my expectations.

outstanding!

User: John Haas, Aug 8, 2009

Pros:	sound quality is great. easy to connect/operate
Cons:	no size adjustment

Not really a con, but apparently I have a big ol head and its just a bit tight. Its nothing I cant get used to or deal with though. The sound quality is incredible, both on the phone and when listening to music. So far it seems to be the exact product I need. I was pleasantly surprised at my ability to hear so clearly through the headphones and still be able to hear the world around me. Also, I havent talked to anybody that could tell I was on a Bluetooth headpiece yet!

great headphones, but...

User: Chris Treister, Jun 26, 2009

Pros:	Amazing sound, comfortable, attractive
Cons:	Pause/Play, Track selector not working w/ iPhone 3Gs

Amazing sound, comfortable, and attractive... But Pause/Play, Track selector not working w/ iPhone 3Gs

The Idea Of Wireless Headphones Sounds Good, Until You Actually Hear Them

User: Nathan Daniels, Jul 11, 2009

Pros:	Lightweight, comfortable, decent battery life
Cons:	Battery is not replaceable, audio is worse than Apples included headphones

I bought these to use with my iPhone 3G after the 3.0 software release. I assumed the "HD" meant that the audio quality would be good. Its not. If youre wondering what these sound like, just imagine re-encoding all of your music at 64 kbps MP3. Really, its that bad. For podcasts, movies, or TV shows, Im sure these sound fine. But for music, they sound pretty darn bad. You know how most people think the included Apple earbuds have poor sound quality? I was hoping these would sound at least as good as the Apple ones (you know, because theyre three times as expensive) but the Apple ones have better sound. Im pretty sure the sound quality problem is in the wireless transmission, and not the little speakers. Ive read some about how A2DP works, and it should be possible to get better quality audio to transfer. Im not sure if its a limitation of the iPhone 3G or the S9-HD, but for anyone who cares about audio quality at all, these two devices do not sound good together.

Poor Quality & Customer Service - Buyer Beware!

User: Dwight Linden, Jul 28, 2009

Pros:	Great sound when they actually worked
Cons:	You cant sweat in them! Terrible customer support!

After the first use my headset went bad - sound/button problem because I used them while sweating. I used them when working out and like so many complaints I found after doing a google search, only the volume down button worked. Plus, my charge was only lasting 1 hour. I tried using the headphones a few more times but it is pretty pointless to use them when the sounds is so low that you need complete silence all around you to hear anything.
I tried using mine in the gym and when bicycling.
Evidently, you cant let any sweat get on the headphones, or the buttons go bad. Even though the box says these are sweat-resistant and they have a David Beckham limited edition, which is targeted at sports-minded people, these things dont stand up to even mild sweat!! Do a google search to see how many complaints there are about these headphones. This sweat problem has been around since the S9 and the problem is still not fixed in the S9-HD version! Dont they field-test these things or dont they care about quality control at the factory in China where these are produced??? Plus, see the YouTube video which shows one recommended work-around by spraying the headphones with hairspray before using, in order to creat a type of protective sealant against any form of perspiration.
Additionally, Motorola support is pretty useless. After making it through the voice-activated call-screening system I received "help" from a tech who really didnt seem very keen in helping me. My problem is that I bought my headsets when back home in the US, but I live and work overseas. Motorola, for being an international company, does not provide INTERNATIONAL support!!!! When I repeatedly asked to speak with his supervisor, he refused and said they have no supervisors available. After the 5th request to speak with a supervisor I gave up on that idea. He finally relented from my insistence and told me that they will ship me a replacement product to a relatives address in the US (great... now I have to wait until December to have my second pair break within a few days!!).
I will repeat the refrain of so many others. DONT BUY THIS PRODUCT and avoid the hassles of dealing with poor product quality and poor support.
By the way, in my google search I came across so many complaints of people replacing these headphones between 3 and 13(!!!!) times!!!!